FAQS
What types of products does Pamper Beauty Supply sell?
Pamper Beauty Supply is a black-owned beauty supply store that offers a wide range of beauty and hair care products, including braiding hair, raw hair extensions, wigs, and other hair accessories. We also have a braiding bar on-site, where our skilled stylists can provide braiding services.
Do you offer same-day local delivery in Los Angeles?
Yes, we offer same-day local delivery in within the Los Angeles area. Delivery is free within the Downtown, Los Angeles area. There is a fee for outside areas.
How long will it take to receive my order (Shipping)?
Orders are typically processed and shipped within 1-3 business days of being placed, unless otherwise stated on the product page or at checkout. Delivery times will vary depending on your location and the shipping method you choose. We offer Standard, Expedited, and Next Day shipping options. Please refer to our Shipping Policy for more information.
Do you have a physical store that I can visit?
Not at the moment, if you didn't know we closed our storefront in Los Angeles and are focusing on shipping and local delivery. We will open a new location soon.
How can I contact customer service if I have any questions or concerns?
You can contact our customer service team via email at contact@dtlabeautysupply.com or by calling our store during business hours. You can also reach out to us via our social media accounts, which are listed on our website. We are always happy to help with any questions or concerns you may have.
Can I cancel or modify my order after it has been placed?
We process orders promptly to ensure quick delivery. If you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee changes or cancellations after an order has been processed.
Do you offer wholesale pricing?
Yes, we have a wholesale program for businesses, retailers, and professionals in the beauty industry. To learn more about our wholesale options and eligibility, please visit our Wholesale page on the website or contact our wholesale team for further assistance.
